Reference

How max389 login Handles Your Personal Data

Your personal data — from account registration through every deposit you make via DANA, OVO, GoPay, or QRIS — is handled under a clear, written privacy framework that…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction records protectedAccount data access within 24 hours on requestRetention limits applied per data category
max389 login How max389 login Handles Your Personal Data
PRIVACY CONTACT CHANNELS

How to Reach Us About Your Privacy Rights

If you want to review, correct, export, or delete the personal data we hold on your account, our privacy support team is available 24 hours a…

Live Chat Open the chat widget inside your account dashboard any time — our privacy support…
Support Ticket Submit a formal data-request ticket through the Help section of your account.
Email Send your privacy inquiry to our data-queries inbox.
DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Information

Behind every account sits a set of technical and operational controls we apply consistently — from the moment you enter your phone number at registration through every QRIS…

End-to-End Encryption

All data transmitted between your device and our servers — including DANA and GoPay payment signals — is encrypted using…

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the account lobby.

Account Security Layers

Two-step verification is available for all accounts. We log every login attempt — including device type, approximate location, and timestamp…

Data Retention Limits

Transaction records linked to DANA, OVO, GoPay, and QRIS deposits are retained for the period required under applicable Indonesian financial…

Third-Party Data Sharing

We share data only with payment processors needed to complete your transaction, and with identity-verification providers when local law requires…

Your Right to Request Changes

You can request a copy of all data we hold, ask us to correct inaccuracies, or ask for deletion of…

Frequently Asked Questions About Your Privacy at max389 login

These are the questions our account holders ask most often about how their personal data is collected, stored, and managed. If your question is not answered here, open a support ticket and our privacy team will respond within one business day.

We collect your name, email address, phone number, and date of birth during registration. If you link a DANA, OVO, GoPay, or QRIS account, we also record the wallet identifier provided by that payment processor to process your transactions.

Transaction records — including DANA deposits, OVO withdrawals, and QRIS scan receipts — are kept for the period required under Indonesian financial regulations. Once that period ends, records are permanently deleted from our active databases.

Yes. Submit a data-access request through the Help section of your account or via live chat. After verifying your identity, we will compile and deliver a structured copy of your account data within seven calendar days.

We share data only with payment processors required to complete your DANA, OVO, GoPay, or QRIS transactions, and with identity-verification providers where local law permits. We do not sell or share your data with advertisers.

Send a deletion request through live chat, a support ticket, or email. We will verify your identity, close your account, and confirm deletion of your profile data within 30 days. Transaction records are retained only where required by law.

We use essential session cookies to keep you logged in and optional analytics cookies to improve account navigation. You can turn off non-essential cookies at any time via the Preferences tab in your account settings without losing access to core features.

Contact our support team immediately via live chat, available 24 hours a day. We will lock the account, review the access log, and guide you through a secure password reset and two-step verification setup to restore full account control.